Visualize the full customer experience to uncover how people truly interact with your brand.
This guided workflow helps UX designers, product managers, and service designers create clear, data-informed journey maps that highlight every emotion, pain point, and delight moment across the customer lifecycle. Through structured mapping steps and evidence-based analysis, users can define the scope, identify key touchpoints, and evaluate satisfaction and effort levels. It bridges team understanding between customer needs and business value, ensuring decisions are rooted in real insights. The final outcome is a meaningful, actionable blueprint that allows teams to design seamless, emotionally resonant experiences from awareness to advocacy.
Customer Journey gives you the following assistants:
- Scope
- Touchpoints
- Experience
- Insights
Workflows that learn, improve, and deliver at scale
Growhold accelerates your work with clarity, structure, and AI-driven precision. Whether you're planning, researching, or creating content, Growhold provides guided workflows that keep you focused and moving forward. Each step is supported by AI assistants tailored to specific tasks, helping you think clearly, avoid distractions, and deliver faster. You stay in control throughout, with the option to let agents take over once you're confident in the results. As you use workflows, Growhold learns from your actions, suggesting improvements that refine accuracy and boost reliability with minimal effort. Learn more about Growhold, or start using or creating launchpads instantly.